FormFlow is a web application that allows you to digitalize any type of business process through the modelling of workflows and decision-making, the introduction of web forms and document management.
It is not an "as-is" solution, which allows you to manage a predefined theme, but a system that can be adapted, extended and configured to meet any need.
To illustrate the functionality of FormFlow we proceed with a practical example that shows how to process the reporting of a claim to an insurance company and its management. Let’s start!
Your customer needs you to report a claim.
FormFlow can be integrated into your web and mobile portal. Authentication and authorization of the application can be done by integrating your identity provider.
FormFlow allows you to easily create the right dossier according to your customer's specific needs.
With FormFlow you can provide forms of any complexity through an intuitive configuration using standard or custom-made elements.
FormFlow allows you to complete the dossier by attaching files to it. These files can be catalogued, searched and validated.
Through FormFlow the dossier can be signed by electronic signature , guaranteeing its legal validity.
The FormFlow dossier can be electronically assigned to specialists (internal and external) for its processing and decision on the outcome of the request through the drafting of a notice. A proposal for allocation to specialists may be made on the basis of configurable peculiarities. In addition, the work of the specialists is further simplified by standard answers that can be used in the drafting of the notice.
The person in charge can analyse the entire dossier and take a decision based on the verified answers from the specialists.
FormFlow generates documents that can be used to draft the decision. They are based on templates that can be configured and customised by means of tags that allow the automatic recovery of data present in the system. This allows to minimize the errors of the collaborators and to standardize the communication with the customer.
FormFlow is modular and extensible : it can be customized and expanded to allow the management of the accounting part by interfacing with your ERP.
Representation of the workflow shown above:
With FormFlow you can manage any type of business process through the workflow configuration. Both internal and external users can be integrated. For example as follow: